ZC

ZYCOO CooCenter

Item Code: WEB-ITM-0486

AED 2,650.00 (AED 2,650.00 / Unit)


Call center Solution with IPPBX S10 - Zycoo VoIP Dubai


Zycoo CooCenter-S10 is an all-in-one solution that includes a fully-featured IPPBX, Call Center, CRM and Telemarketing system.It is an ideal choice for small and micro enterprises wishing to improve internal communications, customer care, while also improving the efficiency of company telemarketing nad form a complete IP telephony solution . The VoIP based Coo Center-S30 includes IPPBX features, such as voicemail, video calls, paging and intercom, IVR, call recording. Call center features including call pop-up, ACD, call queues and CRM are all available and ready to use without any license fees.
 
Zycoo VoIP- Call center with IPPBX Solution -S30


Advantages of S10 in Office IP telephony


Cost effective -CooCenter-S10 unit, customers benefit from a fully-featured IP PBX ,plus an innovative call center solution with built-in CRM functionality for telemarketing and customer care.
Easy to Install and Manage: availability of multiple access like Admin, Supervisor and agent -all with self explanatory GUI
Security -IPPBX features like Recordings, call logs, local storage of customer data, VPN encrypted communications, PIN controlled outbound
calling and different levels of system access control help ensure security of your IP telephony.
 


Call Center solution:Call Popup ,Call Queues, Callback Reminder ,Remote Agents ,SIP Agents ,WebRTC Agents, ACD, Call Monitoring ,Click-to-call, Auto Dial ,Satisfaction Survey ,Call Statistics ,Built-in CRM ,Questionnaire ,Call Barging ,Whisper Coaching, IVR ,Voicemail
IPPBX Features : Caller ID ,Video Calls, Paging & Intercom, Voicemail ,DID ,Voicemail to Email ,IVR ,PINSet ,Call Recording ,3-way Calling ,Conference Call, Phone Provisioning ,SIP Trunking ,Blacklist, BLF ,Feature Codes ,Call Transfer ,Call Parking ,Call Forward ,Call Hold, Call Waiting ,Ring Groups ,Call Pickup, MOH


CooCenter S10 - Call center solution with IPPBX in UAE


Zycoo maintain distribution center with presales and post sales services in UAE. Zycoo offer different call center solution S30 and S10+ (NON Modular design) and IPPBX such as U50,U100 ,U80, U20 ,U60 for varied incoming and extension requirement in office IP telephony solution Shouki Electronics LLC is the reselling partner. in UAE and offer ready stock for all the IP pbx Dubai other IP telephony services endpoints and IPPBX solutions in Dubai from Zycoo.

Product Details
RAM 1GBDDR3L
Storage 16GBEMMC
USB(ExternalStorage) 2xUSB(Max.1TBmobileHDDwithexternalpowersupply)
Call Center Agents 20(WebRTC or SIP extensions)
IPPBX Extensions 40
Simultaneous Calls 10
IVR Levels Unlimited
VLAN WAN & LAN Interface
CDR History 500000
Fax to Email Yes
Network (WAN) Static IP, DHCP, PPPoE
Phonebook Contacts 10000
Audio Codecs Opus, G.722, G.711(a-law, u-law), G.729, G.726, GSM, SPEEX, AMR, AMR-WB
Virtual IP Yes
SIP Proxy (NAT Traversal) Yes
Admin user All Privileges
Extension user WebRTC, recordings, voicemails, call logs, etc.
Transport Protocols UDP, TCP, TLS, SRTP
Conference Attendees 15
IP Phone Auto Provisioning Yes
IP Black/White List Yes
Intrusion auto detection and prevention Yes
Voicemail to Email Yes
Recording/Voicemail (Internal Storage) 150hrs
Softphone APP Auto Provisioning (QR Code Scan) Yes
Multilingual Web UI Yes
DTMF RFC4733, SIPINFO, In-Band
Local Domain Name Services Yes
Network Protocols IPv4, IPv6, VLAN, DHCP, PPPoE, NTP, SNTP, TFTP, SSH, HTTPS, LDAP
Static Routing DHCP (Server and Client)
Firewall based on iptables Yes
Multilingual Voice Prompts Yes
VPN PPTP, OpenVPN, IPSec, L2TP (Server and Client)
Operator user Extensions, faxes, CDR, recordings, etc.
Paging Members 15
Conference manager Yes
Extension Permit IP Yes
Geo-IP (Security policy based on IP address geographical location) Yes
Quick Installation Guide Yes
LDAP Phonebook Auto Configure Only for Zycoo IP Phones
SIP/IMS Trunks 20
Video Codecs VP8, H.264, H.263+, H.263, H.261
Protocols SIP(RFC3261), IAX2
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