Warranty And Services

All the New cisco products have 1-year Supplier warranty. We provide technical advice and support for our devices. The ZYCOO Products have 3-year manufacturer Guarantee except ip phones and any time technical support and configuration assistance (Paid Service) IP Phones have 1 Year warranty . If issue due power or device opened warranty will void

Warranty Issues

In the event that your purchase malfunctions under Warranty (Warranty period explicitly specified), please send us an email at info@shoukinet.com with images and description of the problem and our team will assist you with repairs or replacement. Please note that the prerogative to repair or replace is ours. We are always available to assist our valued clients.