ZYCOO fully-featured IP PBX, Call Center, CRM and Telemarketing system
Item Code: WEB-ITM-0542
AED 8,550.00 (AED 8,550.00 / Unit)
Call center solution with IPPBX S30 - Zycoo VoIP Dubai
CooCenter-S30 is an all-in-one solution that includes a fully-featured IPPBX, Call Center, CRM and Telemarketing system.It is an ideal choice for small and micro enterprises wishing to improve internal communications, customer care, while also improving the efficiency of company telemarketing nad form a complete IP telephony solution . Zycoo VoIP based Coo Center-S30 includes IPPBX features, such as voicemail, video calls, paging and intercom, IVR, call recording. Call center features including call pop-up, ACD, call queues and CRM are all available and ready to use without any license fees.

Advantages of S30 in Office IP telephony
Cost effective -CooCenter-S30 unit, customers benefit from a fully-featured IP PBX ,plus an innovative call center solution with built-in CRM functionality for telemarketing and customer care.
Easy to Install and Manage: availability of multiple access like Admin, Supervisor and agent -all with self explanatory GUI
Security -IPPBX features like Recordings, call logs, local storage of customer data, VPN encrypted communications, PIN controlled outbound calling and different levels of system access control help ensure security of your IP telephony.

Telephony Interfaces : Slot 1 :4 FXO, 4 FXS, 2FXOS, PRI , 4GSM Slot 2 : 4 FXO, 4 FXS, 2FXOS, PRI , 4GSM
Call Center Features :Call Popup ,Call Queues, Callback Reminder ,Remote Agents ,SIP Agents ,WebRTC Agents, ACD, Call Monitoring ,Click-to-call, Auto Dial ,Satisfaction Survey ,Call Statistics ,Built-in CRM ,Questionnaire ,Call Barging ,Whisper Coaching, IVR ,Voicemail
IPPBX Features : Caller ID ,Video Calls, Paging & Intercom, Voicemail ,DID ,Voicemail to Email ,IVR ,PINSet ,Call Recording ,3-way Calling ,Conference Call, Phone Provisioning ,SIP Trunking ,Blacklist, BLF ,Feature Codes ,Call Transfer ,Call Parking ,Call Forward ,Call Hold, Call Waiting ,Ring Groups ,Call Pickup, MOH
CooCenter S30 - Call center solution with IPPBX in UAE
Zycoo maintain distribution center with presales and post sales services in UAE. Zycoo offer different call center solution S30 and S10+ (NON Modular design) and IPPBX such as U20,U50,U60,U100 for varied incoming and extension requirement in office IP telephony solution Shouki Electronics LLC is the reselling partner. in UAE and offer ready stock for all the IP pbx Dubai other IP telephony services endpoints and IPPBX solutions in Dubai from Zycoo.
Product Details
RAM | 4GBDDR3L |
Storage | 16GBEMMC +500 gb hdd |
USB(ExternalStorage) | 2xUSB(Max.1TBmobileHDDwithexternalpowersupply) |
Call Center Agents | 60(WebRTC or SIP extensions) |
IPPBX Extensions | 120 |
Simultaneous Calls | 20 |
IVR Levels | Unlimited |
VLAN | WAN & LAN Interface |
CDR History | 500000 |
Fax to Email | YES |
Network (WAN) | Static IP, DHCP, PPPoE |
Phonebook Contacts | 10000 |
Audio Codecs | Opus, G.722, G.711(a-law, u-law), G.729, G.726, GSM, SPEEX, AMR, AMR-WB |
Virtual IP | Yes |
SIP Proxy (NAT Traversal) | Yes |
GUI access level | Admin, Supervisor, Agent |
Extension user | WebRTC, recordings, voicemails, call logs, etc. |
Transport Protocols | UDP, TCP, TLS, SRTP |
Conference Attendees | 15 |
IP Phone Auto Provisioning | Yes |
IP Black/White List | Yes |
Intrusion auto detection and prevention | Yes |
Voicemail to Email | Yes |
Recording/Voicemail (Internal Storage) | 7500hrs |
Softphone | Yes |
Multilingual Web UI | Yes |
DTMF | RFC4733, SIPINFO, In-Band |
Local Domain Name Services | Yes |
Network Protocols | IPv4, IPv6, VLAN, DHCP, PPPoE, NTP, SNTP, TFTP, SSH, HTTPS, LDAP |
Static Routing | DHCP (Server and Client) |
Firewall based on iptables | Yes |
Multilingual Voice Prompts | Yes |
VPN | PPTP, OpenVPN, IPSec, L2TP (Server and Client) |
Operator user | Extensions, faxes, CDR, recordings, etc. |
Conference manager | Yes |
Extension Permit IP | Yes |
Geo-IP (Security policy based on IP address geographical location) | yes |
Quick Installation Guide | Yes |
LDAP Phonebook Auto Configure | Only for Zycoo IP Phones |
SIP/IMS Trunks | 20 |
Video Codecs | VP8, H.264, H.263+, H.263, H.261 |
Protocols | SIP(RFC3261), IAX2 |