ZYCOO fully-featured IP PBX, Call Center, CRM and Telemarketing system

ZYCOO fully-featured IP PBX, Call Center, CRM and Telemarketing system

Item Code: WEB-ITM-0542

AED 8,550.00 (AED 8,550.00 / Unit)

Call center solution with IPPBX S30 - Zycoo VoIP Dubai

CooCenter-S30 is an all-in-one solution that includes a fully-featured IPPBX, Call Center, CRM and Telemarketing system.It is an ideal choice for small and micro enterprises wishing to improve internal communications, customer care, while also improving the efficiency of company telemarketing nad form a complete IP telephony solution . Zycoo VoIP based Coo Center-S30 includes IPPBX features, such as voicemail, video calls, paging and intercom, IVR, call recording. Call center features including call pop-up, ACD, call queues and CRM are all available and ready to use without any license fees.
Zycoo VoIP- Call center with IPPBX Solution -S30

Advantages of S30 in Office IP telephony

Cost effective -CooCenter-S30 unit, customers benefit from a fully-featured IP PBX ,plus an innovative call center solution with built-in CRM functionality for telemarketing and customer care.
Easy to Install and Manage: availability of multiple access like Admin, Supervisor and agent -all with self explanatory GUI
Security -IPPBX features like Recordings, call logs, local storage of customer data, VPN encrypted communications, PIN controlled outbound calling and different levels of system access control help ensure security of your IP telephony.
Zycoo VoIP- Call center with IPPBX Solution -S30

Telephony Interfaces : Slot 1 :4 FXO, 4 FXS, 2FXOS, PRI , 4GSM Slot 2 : 4 FXO, 4 FXS, 2FXOS, PRI , 4GSM

Call Center Features :Call Popup ,Call Queues, Callback Reminder ,Remote Agents ,SIP Agents ,WebRTC Agents, ACD, Call Monitoring ,Click-to-call, Auto Dial ,Satisfaction Survey ,Call Statistics ,Built-in CRM ,Questionnaire ,Call Barging ,Whisper Coaching, IVR ,Voicemail
IPPBX Features : Caller ID ,Video Calls, Paging & Intercom, Voicemail ,DID ,Voicemail to Email ,IVR ,PINSet ,Call Recording ,3-way Calling ,Conference Call, Phone Provisioning ,SIP Trunking ,Blacklist, BLF ,Feature Codes ,Call Transfer ,Call Parking ,Call Forward ,Call Hold, Call Waiting ,Ring Groups ,Call Pickup, MOH

CooCenter S30 - Call center solution with IPPBX in UAE

Zycoo maintain distribution center with presales and post sales services in UAE. Zycoo offer different call center solution S30 and S10+ (NON Modular design) and IPPBX such as U20,U50,U60,U100 for varied incoming and extension requirement in office IP telephony solution Shouki Electronics LLC is the reselling partner. in UAE and offer ready stock for all the IP pbx Dubai other IP telephony services endpoints and IPPBX solutions in Dubai from Zycoo.
Product Details
Storage 16GBEMMC +500 gb hdd
USB(ExternalStorage) 2xUSB(Max.1TBmobileHDDwithexternalpowersupply)
Call Center Agents 60(WebRTC or SIP extensions)
IPPBX Extensions 120
Simultaneous Calls 20
IVR Levels Unlimited
VLAN WAN & LAN Interface
CDR History 500000
Fax to Email YES
Network (WAN) Static IP, DHCP, PPPoE
Phonebook Contacts 10000
Audio Codecs Opus, G.722, G.711(a-law, u-law), G.729, G.726, GSM, SPEEX, AMR, AMR-WB
Virtual IP Yes
SIP Proxy (NAT Traversal) Yes
GUI access level Admin, Supervisor, Agent
Extension user WebRTC, recordings, voicemails, call logs, etc.
Transport Protocols UDP, TCP, TLS, SRTP
Conference Attendees 15
IP Phone Auto Provisioning Yes
IP Black/White List Yes
Intrusion auto detection and prevention Yes
Voicemail to Email Yes
Recording/Voicemail (Internal Storage) 7500hrs
Softphone Yes
Multilingual Web UI Yes
Local Domain Name Services Yes
Network Protocols IPv4, IPv6, VLAN, DHCP, PPPoE, NTP, SNTP, TFTP, SSH, HTTPS, LDAP
Static Routing DHCP (Server and Client)
Firewall based on iptables Yes
Multilingual Voice Prompts Yes
VPN PPTP, OpenVPN, IPSec, L2TP (Server and Client)
Operator user Extensions, faxes, CDR, recordings, etc.
Conference manager Yes
Extension Permit IP Yes
Geo-IP (Security policy based on IP address geographical location) yes
Quick Installation Guide Yes
LDAP Phonebook Auto Configure Only for Zycoo IP Phones
SIP/IMS Trunks 20
Video Codecs VP8, H.264, H.263+, H.263, H.261
Protocols SIP(RFC3261), IAX2
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